We understand that the current health and safety of the public may require last-minute cancellations for in-studio experiences. Please note, no persons may enter the studio if they feel ill, have a fever, or have been in contact with those known to have COVID-19. Masks are required to enter the studio.
If you need to cancel your reservation, we ask for as much notice as possible. If you notify the studio 2 hours or less from the class start time, no credit will be issued. If you are canceling within 24 hours of the event, a store credit will be issued for future use. To receive a refund, we kindly ask for a 48 hour+ notice of cancellation. Please note, NO SHOWS without contact will not receive store credit or a refund.
Groups of 5 or more must cancel 3 days before the date of the class. Please call or text 602-758-7928. If you are late to the class you may not be allowed to paint and your payment will be forfeited.
Painting with a Twist reserves the right to change the artist, postpone the class, or cancel a class for unforeseen circumstances. Classes with insufficient enrollment may be canceled. Customers will be notified 2 hours in advance and refunds will be issued.
AT HOME KITS/ONLINE SHOP CANCELLATION POLICY: Due to the made-to-order nature of the "Twist at Home Kits" We are unable to refund or give store credit for the order once it has been processed, made, and ready for pick up. Please notify the studio immediately if you wish to cancel an order.