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Painting with a Twist FAQ

Q: What are the prices for a class?
A:Our most common class is the 2 hour class on a 16"x20" canvas which we offered for $37 but we have a wide range of times from 1.5 hours to 3 hours and a variety of surfaces all with varying prices of $30, $32, $37, $39, $45, $47, up to $67 for our 3 hour customized Paint your Pet class. 

Q: When do you post a new monthly schedule?
A: The calendar is posted on the 15th of every month.

Q: Will my painting be dry by the end of the night?
A: Yes, if there are a few damp places we will have hair dryers which will dry them quickly.

Q: At what time should I arrive for class?
A: Fifteen to thirty minutes would be plenty of lead time.

Q: Do you do reserved seating?
A: Yes

Q: Will you have wine openers and cups?
A: Yes, we supply wine openers and cups.

Q: Since it is around dinner, can we bring food?
A: Yes, feel free to bring in a snack.

Q: What do I wear?
A: Whatever is comfortable and you don't mind if a little paint gets on it. We will have aprons for you if you need them.

Q: Do I need a reservation?
A: We do require reservations with payment to secure seats and we require a 48 hour cancellation. No calls/no shows will not be issued store credit or refunds. Groups of 5 or more must cancel 3 days before the date of the class. (Please leave a voice message if calling after hours.)

Q: Do you do private parties?
A: Yes, we can accommodate 25-35 people.

Q: What size is the canvas?
A: We use a variety of surfaces to paint on but the most commom is 16"x20"canvas.

Q: Is there an age limit?
A: As of January 1, 2014 all classes or parties after 6pm Mon-Fri and 4pm Sat-Sun must be 16 or older. We recommend age 6 and older for Family Day or afternoon classes. For Kids Parties ages 6-12.

*Please note that it is the law that you have to be 21 years old to consume alcoholic beverages.

Q: What is your refund policy?
A: Refund or store credit will be given for individuals canceling with at least 48 hours notice. "No shows" will not be issued store credit or refunds. Groups of 5 or more must cancel 3 days before the date of the class. (Please leave a voice message if calling after hours. If you are late to the class you may not be allowed to paint and your payment will be forfeited. For refund policy for Parties please see Party Info.

*Painting with a Twist reserves the right to cancel classes for unforeseen circumstances. Registrants will be notified at least 24 hours prior to class time and refunds will be processed.

Q: Cancellation Policy:<

Please note our policy to cancel applies to individuals in all public and private events.

*If you notify the studio 48 hours  from your reservation date, a full refund or store credit; will be issued upon request.

*There is No Refund of Store Credit for Less than 48hr Notice or No Shows!*

*Private Event Hosts follow the cancellation policy terms outlined in the Private Event Agreement signed by host.

*Bad Weather: Class will cancel if a weather emergency is declared or we determine the roads to be too
unsafe to travel on, otherwise our cancellation policy is as stated above. In the rare case of a class cancelling
due to poor weather conditions, studio credit will be issued to all registered guests. Please see our website for
updates in a case of questionable weather.

*Late Arrivals: If you arrive 15 minutes or more late you may not be allowed to paint and lose the registration
fee. Please arrive no later than 10 minutes before the scheduled class time and we will have a blast! 

* Not responsible for paint stain or damage to clothing or personal belongings!!

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