Painting with a Twist FAQ
Welcome to the downtown TWIST Experience!
We're your pARTy headquarters for a fun & creative night out! Date Night, Besties Night, Family classes, Blacklight & Glow parties... we do it all!
How to Reserve:
Click on the picture you would like to paint on our Calendar and make your reservation online, or call us at 719.473.8663. Seats are limited to assure social distancing, so classes fill up quickly.
Where are you located?
We are located in the heart of the beautiful Downtown Colorado Springs on Tejon Street (Between Kiowa & Bijou).
Parking?
Street Meters are $1.25/hr. Free on Sundays ONLY until 1:pm
There are 2 Parking Garages close by:
- Kiowa & Nevada - $1 after 3pm and all day on weekends (closest to us!)
- Cascade & Bijou - $1 after 3pm and all day on weekends
PARK IN ONE OF THE GARAGES, LET US KNOW, AND WE WILL TAKE THAT $1.00 OFF YOUR FIRST DRINK!
S.O.S.
Didn't finish your painting, or simply want to touch it up? Once a month, artists will be available to guide you through the rest of your painting. This event is free, but please make a reservation online so we know you are coming. Please refer to our current calendar for the next S.O.S. date.
Private Parties:
Please see the Party Info Tab for more information on booking a private party.
Children and Family Classes:
Throughout the month we offer family-friendly paintings. These classes are recommended for children 7 years of age and older. Children under age 12 must have an adult in the studio at all times.
Painting with a Purpose:
In our ongoing commitment to give back to the community, Painting with a Twist proudly sponsors a monthly fundraising class - Painting with a Purpose. 50% of the proceeds from the Painting with a Purpose classes are donated to local non-profit organization. Contact us if you know of an organization that could use a little ‘Pay it Forward’.
Cancellation Policy:
ALL CANCELLATION REQUESTS MUST BE MADE BY REPLYING TO YOUR ORIGINAL RESERVATION CONFIRMATION EMAIL WITH YOUR REQUEST OR BY CALLING THE STUDIO DURING NORMAL BUSINESS HOURS (Tue-Sun 1-6pm) AND SPEAKING WITH OUR OFFICE STAFF. We cannot accept cancellations via text.
*NO REFUNDS* All sales are final/non-refundable.
Should you need to cancel your reservation, we are happy to offer store credit to use on a future class. Store credit will expire 1 calendar year from the date of issuance.
If you cancel within a half hour before the start of class you will be issued a store credit less $5, the cost of the paint supplies and overhead used for your reservation setup.
No call/no shows will not receive a refund or store credit. No exceptions.
Only Store Credit will be issued for canceled reservations associated with a Painting With A Purpose Fundraiser.
**A 48hr notice must be received for any/all customized classes in order to receive a full credit. Less than 48hr notice will receive a store credit of $35 (less the supplies and time used for the artist to sketch) OR moved to the next upcoming customized class.
Painting with a Twist reserves the right to change the artist, postpone class, or cancel for unforeseen circumstances. Classes with insufficient enrollment may be cancelled by our office 3hrs prior to the start time. If class cancels, customers will be notified in advance via text and/or email. Store credit, transferring to a future class or a take-home paint kit will all be options for you. Thank you for understanding that refunds are not an option for any cancelations per policy. If you would like to find out if a class has sufficient reservations prior to booking, you can text us at 719-473-8663.